Atlanta IT Support and Installation
JETT's Managed IT Support in Atlanta: Rapid Issue Resolution to Minimize Downtime
SumIT: Monitoring, Maintenance and Problem Resolution — Labor Included
Atlanta IT support plan uses sophisticated monitoring tools and processes to check the health of business technology systems each day. These multi-point checks provide JETT engineers with an “up to the moment” understanding of situations that can develop into problems for your operation. The SumIT plan includes all issue resolution (servers, network, workstations), plus automated maintenance routines on servers and workstations. In addition, JETT’s problem resolution labor is all-inclusive in the predetermined monthly support fee. SumIT offers a very effective solution for ensuring support costs are consistent and contained each month.
Highlights of SumIT
- Windows OS patch management
- 3rd party software — deploy and patch
- Scheduled preventive maintenance
- Key applications maintenance
- Antivirus and EDR security
- License/Asset Management
Automated and Manual Systems Monitoring Coverage
- Hard drive; RAID Systems; disk queue
- Memory and CPU
- Network connectivity
- State of Antivirus and EDR protection
- System events
Exclusions
- Purchase and installation of new hardware/software
- Network issues due to ISP/carrier problems
- Major upgrades
EssentialIT: Advanced System Health Checks, Monitoring and Management
This IT support plan in Atlanta uses the same advanced monitoring, management tools and processes delivered in the SumIT plan to check the health of systems every day.
These multi-point checks provide JETT engineers with an “up to the moment” understanding of situations that can develop into problems for your operation. Problem resolution and move/add/change/delete tasks are billed on a time and materials basis.Â
Highlights of EssentialIT
- Windows OS patch management
- 3rd party software — deploy and patch
- Scheduled preventative maintenance
- Maintenance for key applications
- Antivirus and EDR Security
- License/asset management
Automated and Manual Systems Monitoring
- Hard drive; RAID Systems; disk queue
- Memory and CPU
- Network connectivity
- State of Antivirus and EDR protection
- System events
SumIT and EssentialIT: Monthly Monitoring, Maintenance and Support Services
Monthly services are a combination of human technical expertise and industry proven automation. The core of this automation resides in the JETT Cloud, with continuity ensured through the collocated infrastructure upon which our cloud environment resides.
Security measures include (but are not limited to)
- AES-256 encryption that ensures secure connections to customer devices
- 128-bit SSL data encryption for all data communications, a dedicated and separate database and an intrusion detection system that automatically disables access for identified threats and more
- A network perimeter protected by industry-leading security appliances that inspect all traffic through Layer 7 filtering and are configured to monitor and safely defend against all forms of malicious attacks
Professional Atlanta IT Support Solutions: On Premise and On Demand
Our managed IT services in Atlanta are flush with cloud-based automation and responsive toolsets to ensure our customers’ systems deliver good performance throughout the expected lifecycle. However, there are times when are technicians need to be onsite to deliver maximum service. Rest assured that our remote support capabilities, as well as our on-site presence, are fully available to meet your specific needs for IT support in Atlanta.
Your Single, Secure Resource for All Things IT
In addition to IT Support in Atlanta, JETT’s advanced IT solutions are purpose-built to help keep your firm secure, productive, and profitable. From cloud services to dark web monitoring for business and even colocation infrastructure, we cover all the bases. Call us to discuss the possibilities.
FAQs about IT Support Atlanta
How can IT installation and support benefit my business?
Atlanta IT support and installation enhances your business by ensuring your technology infrastructure is efficiently set up and maintained, reducing downtime and increasing productivity. Our support services provide peace of mind. Any IT-related issues will be quickly addressed, allowing your team to focus on core business activities. This proactive approach minimizes risks and supports business growth by keeping your systems up-to-date and secure.
What types of IT installations and support services do you offer?
We offer comprehensive IT support in Atlanta, including SumIT and EssentialIT plans. Both plans utilize advanced monitoring tools to ensure the health of your technology systems, identifying potential issues before they become problems. The SumIT plan is designed for businesses needing extensive IT oversight, while EssentialIT provides essential services for operations requiring fundamental support. For businesses looking for a tailored approach, combining SumIT and EssentialIT offers a customized solution to meet specific needs.
How do I request IT installation and support services for my business?
To request our IT support in Atlanta, simply call us to discuss your needs. Our team is ready to provide you with the best IT solutions tailored to your business requirements.
How do you ensure data security during the installation and support process?
Ensuring data security is paramount for Atlanta IT support. During both installation and ongoing support, we employ stringent security measures, including encryption, secure access protocols, and compliance with industry standards. Our team is trained in best practices for data protection, ensuring your information remains secure and confidential throughout the process.
Recent New
What Is an IT Assessment? Does Your Business Need One?
Why Small Businesses in Alpharetta Are Becoming Prime Targets for Cybercriminals
The Hidden IT Problems That Quietly Drain Productivity and Create Risk
